Legal Notice

Legal Notice

Last updated: 9 August 2026

This Legal Notice identifies who operates this website and sets out the disclaimers that apply to the content published here. It is for information purposes only: unlike the Terms & Conditions, it does not create contractual obligations between you and the store and simply helps to avoid misunderstandings. Nothing on this page limits the rights you have under European consumer protection law (Directive 2011/83/EU).

1. Who operates this website

This website is operated by Viking Sneaker, an online store specialising in the retail sale of sneakers: models from the Nike, Air Jordan, Adidas, New Balance, Asics, Off-White and Balenciaga lines, among others, as well as a selection of matching sets and sportswear. We stock sizes 33 to 44 (Brazilian sizing), in men's, women's and unisex pairs. We have 5 years in business and more than 4,000 pairs shipped.

Company details, as required by European consumer protection law (Directive 2011/83/EU and the E-Commerce Directive 2000/31/EC):

  • Trading name: Viking Sneaker
  • Company registration number: [COMPANY REGISTRATION NUMBER]
  • Address: [ENDEREÇO]
  • Official website: vikingsneakers.shop

Our official customer service channels are:

  • WhatsApp: [TELEFONE]
  • Email: [E-MAIL]

We are available Monday to Friday, 09:00 to 18:30, and on Saturdays, 09:00 to 13:00 (Brasília time, UTC-3). Outside these hours, feel free to write to us as usual: we will reply as soon as customer service reopens.

2. Nature and purpose of the website

Viking Sneaker is an online store (e-commerce) hosted on the Shopify platform, with an informational and commercial purpose: to present our products, receive orders and provide customer service.

Product information (descriptions, photos, size chart, availability and timeframes) is provided in good faith and may be updated at any time, without prior notice, to reflect stock levels, new releases or corrections. Photos are for illustration purposes: there may be slight variations in colour, shade and brightness depending on the screen of each device. There may also be slight differences in fit between sizes and between models from different lines, which is normal for footwear. This disclaimer only covers reasonable variations in perception and fit; it does not cover receiving a product different from the one advertised, the wrong size or a manufacturing defect, in which case your full rights under European consumer protection law and our Returns, Exchanges & Refunds Policy apply.

The accepted payment methods are those shown at checkout at the time of purchase and may be changed at any time by the store or by our payment partners.

3. Copyright and trade marks

All content on this website, including the Viking Sneaker brand, logo, texts, photos, videos, layout and other visual elements, is protected by applicable copyright law and by industrial property and trade mark law. Unauthorised reproduction, copying or use of this material exposes the infringer to the applicable penalties.

Any trade marks, logos and names of manufacturers, lines, collections or third parties mentioned or displayed belong exclusively to their respective owners. Viking Sneaker is not the manufacturer, an official licensee or a representative of the brands mentioned, and any reference to a brand, line or model is made solely to identify the product the customer is looking for.

4. Limitation of liability

We do our best to keep the information on the website accurate and up to date, but we cannot guarantee that it is entirely free of typographical or technical errors, which may be corrected at any time. The website may also experience occasional interruptions due to maintenance, platform instability or force majeure.

None of these disclaimers is intended to cover up inaccurate information or to reduce your rights. In the event of an obvious pricing or description error, the rules in the Terms & Conditions apply. In any event, your consumer rights under European consumer protection law remain fully protected, including the right of withdrawal within 14 calendar days of receipt (Article 9 of Directive 2011/83/EU), which applies to every purchase without exception. In that case, we simply ask that the pair is returned with no signs of wear, with its tags and original box, as detailed in the Returns, Exchanges & Refunds Policy.

We recommend trying your sneakers on indoors, on a clean floor, before deciding to keep them. This keeps the product in perfect condition and makes a size exchange simpler for both sides.

5. The store's other policies

This Legal Notice works together with Viking Sneaker's other documents. Please also see the Terms & Conditions, the Shipping & Delivery Policy, the Returns, Exchanges & Refunds Policy, the Privacy Policy and the Frequently Asked Questions (FAQ), all available in the store footer.

Any questions about this Legal Notice? Message Viking Sneaker on WhatsApp at [TELEFONE] or send an email to [E-MAIL]. We will get back to you. 💚